- What is the Ask A Vet GPS Tracker?
- How to connect (pair) your Ask A Vet GPS tracker
- How to turn your tracker on before pairing
- How to allow Bluetooth and Location access for pairing
- How to pair your tracker by scanning its QR code
- How to finish the setup wizard after pairing
- How to add a second (or additional) tracker to your account
- How to move a tracker to a different pet
- How to disconnect or remove a tracker from your pet
- How to use your tracker with a second phone
- The app can't find my tracker when scanning
- "This tracker is already in use" when pairing
- "We couldn't reach the tracker" or "The tracker didn't answer" during pairing
- "This tracker hasn't been online yet" after scanning the QR code
- "This one isn't supported", or a tracker shows as Unsupported
- Pairing is stuck or taking longer than usual
- "Connect a tracker with a paid plan" — pairing is blocked by my subscription
- "Your plan has no tracker slots left", or being asked to pay after setup
- The QR scanner won't read the code on my tracker
- "Bluetooth permission needed" banner on the tracker screen
- "We couldn't check your trackers" in the pairing list
- A family member can't pair or see the tracker
- Where do I find my tracker ID?
- What do the pairing steps actually do?
- Do I still need Bluetooth after my tracker is paired?
- What happens to my data when I disconnect a tracker?
- What notifications will I get from my tracker after setup?
- How do I charge, fit and care for my Ask A Vet GPS tracker?