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Virtual fences let you mark the places that matter around your pet — the garden they're allowed to roam, or the busy road you'd rather they stayed away from. When your pet crosses one of those boun...

Your pet's tracker can work out where they are in several different ways, and the Ask A Vet app picks the best one available at any moment. This article explains the order it chooses in, and why th...

The Ask A Vet GPS Tracker is a small tracker that clips onto your pet's collar and connects to a pet profile in the Ask A Vet app. This article covers what it does, what's on the device itself, and...

Everything about your current charge — the plan, the amount, and the next payment date — lives in one place in the app. Here's how to find it. Your Plan at a glance Open Settings. Tap Subscription...

When you create an Ask A Vet account, you're asked to pick a plan before you get into the app. Nothing you choose here is permanent — the app tells you so right on the screen. The plan picker The b...

Ask A Vet has three plans: the Free Plan, the Tracker Plan and the Premium Plan. This article walks through what each one includes so you can pick the one that suits you and your pets. Jump to: Fr...

A video consultation — shown as Telehealth in the app — is a scheduled call with a licensed vet about one of your pets: you choose the vet, the day, the time and the length, pay for that call, and ...

Chat with a Vet is a text conversation with a real, licensed veterinarian, right inside the Ask A Vet app. Every conversation is about one specific pet, so the vet always knows exactly who they're ...

AI Vet Chat is the Ask A Vet app's built-in AI assistant for pet health questions. It's available any time of day, answers in seconds, and every conversation is about one specific pet — so it alrea...

Forgotten your password? Don't worry — you can reset it yourself from the Login screen in under a minute, using a code we email you. Step-by-step On the Login screen, tap Forgot your password?. En...