Ask A Vet has three plans: the Free Plan, the Tracker Plan and the Premium Plan. This article walks through what each one includes so you can pick the one that suits you and your pets.
Jump to:
- Free Plan
- Tracker Plan
- Premium Plan
- How many pets Premium covers
- How you pay, and add-ons
- Where to see this in the app
- Changing or cancelling your plan
Free Plan
The Free Plan is what every account starts on if you don't subscribe. It includes:
- Unlimited pet profiles
- Unlimited ID tags (per animal)
- Telehealth consults at the regular per-call rate
Please note: The Free Plan doesn't include GPS tracking, Family Sharing, or any of the Premium chat and document features.
Tracker Plan
The Tracker Plan is built around GPS tracking. It includes:
- Unlimited pet profiles
- 1 tracker subscription included (one tracker slot)
- Live GPS tracking
- Activity & sleep monitoring
- 365-day location history
- GPS data export
- Telehealth consults at the regular per-call rate
The Tracker Plan also unlocks Family Sharing — in the app you'll see "Family Sharing is available on the Tracker Plan and Premium."
Premium Plan
Premium includes everything on the Tracker Plan, plus:
- 2 tracker subscriptions included (two tracker slots)
- Unlimited AI Vet Chat
- 2 Certified Vet Chats per month
- Pet document library
- Family sharing
- A discounted telehealth per-call rate
- Calendar sync [CONFIRM: whether Calendar sync should still be advertised as a Premium feature — the integration isn't available yet]
How many pets Premium covers
Premium's base price covers 1–2 pets. Each pet you own beyond the second adds a recurring charge, which the app shows you before anything is billed.
Please note: Premium applies to your whole account. If you're on Premium, every pet you own is on Premium — there's no way to put only one pet on Premium.
How you pay, and add-ons
You can pay Monthly or Yearly. Yearly is shown with a -16% saving.
Add-ons are available if you need more than your plan allows — an additional pet and an additional tracker, each on a monthly or yearly basis.
Where to see this in the app
- Open Settings.
- Tap Subscriptions to open the Your Plan screen.
- Tap Explore your benefits to see the full list for your plan.
- To compare Free, Tracker and Premium side by side, tap Manage plan → Explore plans instead. On the Free Plan, tap View subscription plans.
Prices are shown live on the plan cards, so the Plans screen is always the most accurate place to check what a plan costs.
Changing or cancelling your plan
Go to Settings → Subscriptions. Your plan renews automatically until you cancel it, and you cancel from inside the Ask A Vet app — not through Apple or Google. For upgrades, downgrades, refunds and payment problems, see the rest of the Subscription & Billing section.
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