Health tracking is where you keep a record of the small things you notice about your pet day to day, so they're ready when they matter. This first release covers urination, for dogs and cats.
Where to find it
- Open your pet's profile from Home.
- Go to the Health tab.
- Tap Health — "Track day-to-day health records".
The screen that opens has two tabs:
| Tab | What's inside |
|---|---|
| Records | Everything you've logged for this pet, newest day first |
| Categories | 21 health categories to log against |
Before you've logged anything, Records shows "Nothing logged yet" with a Log something button. The log button only appears for people who can edit the pet — see "Who can log for a shared pet" below.
One record = one trip outside
This is the idea the whole feature is built on: you log one record per trip outside, not a daily total. The app adds the day up for you and shows it as a count — "4 logged today" — so a day you only half-tracked still reads honestly.
Tapping Urination on the Categories tab opens the history screen. The Day, Week, Month and Year pills at the top change two figures only — the count for the range and Attempts with nothing. The bars are always the last seven days, and Daily average is always worked out over the last 14 days, whichever pill you're on. The list underneath always stays grouped by day.
Please note: the Usual for her pill (or him/them, matching your pet's gender) needs two things to be true: enough tracked history to work out an average at all, and a day that's in line with that usual pattern. If either isn't true the pill simply doesn't appear — the app won't claim a pattern it can't stand behind.
How to log a urination record
Tap Log urination (or the log button on the Health screen and pick Urination). It's a ten-step run-through, one question per screen, with a progress bar at the top:
- When did it happen? — defaults to today. Backdate it if you're catching up on an earlier trip.
- What time? — defaults to now.
- Did anything come out? — Yes or Nothing.
- How many times did she squat? (or he/they, matching your pet's gender) — on this trip only, not the whole day. Several short marks on one walk is normal, especially for males.
- How much came out? — Less than usual, About normal, More than usual or Not sure.
- Did you notice any of these? — tick anything you saw: Repeated attempts, Straining, Crying or pain, Blood, Vomiting, Lethargy, Swollen or painful belly, Increased licking, or None of these / Not sure.
- What colour was it? — nine swatches, from Clear or nearly colourless through to Cloudy, plus a Not sure option (ten choices in all).
- Anything else you noticed? — an optional note, up to 300 characters.
- Add a photo — optional.
- Check it over before saving — every answer listed with where it came from. Tap any row to go back and change it, then tap Save this record.
Tip: the colour vocabulary is deliberately descriptive — "Dark yellow", "Cloudy", "Pink or red". Colour on its own can't confirm hydration, infection or crystals, so the app never labels it that way.
If nothing came out
Answer Nothing at step 3 and the app stops asking the rest of the questions and shows you what to do straight away. Repeated attempts with little or no urine can be an emergency, so this screen comes before anything else:
- Chat with a vet now — starts a chat with a vet about this pet
- Call a vet — dials the vet clinic number saved on your pet's profile. It only appears if you've saved one.
- Continue saving this record — goes on to the warning-signs question and then the review screen, so the attempt is still logged
Important: Ask A Vet isn't an emergency service. If your pet is straining, crying, vomiting or has a swollen belly, contact your vet or your nearest emergency clinic now.
The photo, and what the AI does with it
The photo is always optional — you can tap Skip the photo at any point. If you do add one, Ask A Vet reads it for you in two ways: it checks whether the photo is usable, and it reads the colour as a second opinion on what you picked.
If the photo can't be read, you'll see a short screen explaining why — too dark, blurry, the wet area isn't visible, or the surface is shifting the colour — with the choice to take another or keep it and carry on. Your record saves either way.
Anything read from the photo is labelled with a READ BY AI pill and carries this line:
Read automatically from your photo, so treat it as a second opinion rather than a result. A photo shows colour only — what you saw in person matters more.
Every value on a saved record says where it came from — Selected by you, Entered manually or Suggested by AI — so you can always tell your own answer from the photo's. If you chose Not sure for the colour and the photo reads clearly, the colour is filled in for you and labelled Suggested by AI. If the photo disagrees with a colour you picked yourself, your answer stands and the difference is only mentioned in the photo card.
What it will never do:
- It is not a diagnosis. It won't tell you your pet is dehydrated, has an infection, has crystals or is blocked.
- It doesn't decide what the record means. That comes from a fixed set of veterinary-informed rules, not from the photo.
- It can't outrank you. Warning signs you tick and the answers you give always count for more than anything read from a photo.
If the reading can't be completed — a slow connection, a photo that won't resolve — nothing is lost. The record saves without it.
What you see when you save
Every record ends on a short result screen:
| What it says | What it means |
|---|---|
| No action needed | No warning signs, and this trip looks like the usual pattern |
| Worth keeping an eye on | Something is a little off the usual — not urgent on its own |
| Speak to your vet today | Worth a call to your vet, rather than an emergency in itself |
| Contact a vet now | Repeated attempts with little or no urine — contact your vet or nearest emergency clinic |
| Cannot compare with her usual (or his/their, matching your pet's gender) | Too little on the record to compare against the usual pattern |
| The photo did not settle it | The colour you picked is what's saved, because the photo wasn't clear enough |
The warning signs you ticked decide this first, before the colour or the photo. Then tap Save this record — you'll see Record saved, and the record appears on the Records tab and in the day's count.
Please note: saving needs a connection. If it fails you stay on the review screen with everything you entered still there, so you can try again.
Editing and deleting a record
Open any record from the Records tab or the urination history to see the full detail: what you logged, where each value came from, the photo and its reading, your note, and who logged it.
- Edit this record doesn't replay the ten questions. It opens the review summary with everything already filled in — tap the one row you want to change, change it, and save.
- Delete asks you to confirm first, and tells you what changes: "It comes off today's count and the daily average" — or "that day's count" when the record is from an earlier day. Deleting a record removes it from the day's count.
Please note: both buttons need the Edit Pet Information permission on a shared pet. Without it they aren't shown at all — you'll see the record, but no way to change or remove it.
Who can log for a shared pet
Any family member the pet is shared with can see its health records. There's no separate permission for viewing them.
Logging, editing and deleting need the "Edit Pet Information" permission. A family member without it can read everything but has no log button, and if they somehow reach the questions they'll see "You can view this pet's records, but logging needs edit permission."
Every record shows a Logged by line, so you can always tell who added what.
Dogs and cats, and the other categories
Urination logging works for dogs and cats. The flow is the same for both — for a cat, "trip outside" simply includes litter-box visits, and the photo reading knows litter can shift or absorb the colour, so it errs on the side of "not clear enough" rather than guessing.
The Categories tab shows all 21 categories, but only Urination logs today. Tapping any of the others — Medication, Weight, Food, Stool, Walking and the rest — opens a short Coming soon note: "Logging medication is on the way. Urination is available now."
What you need
Health tracking is included with Premium. On the Free Plan or the Tracker Plan, tapping Health opens "Track your pet's health with Premium" with View subscription plans and Not now — pick a plan and you'll land straight back in Health tracking. If a Premium plan lapses, that same screen takes over again; your records aren't deleted.
For a pet shared with you, what matters is the pet owner's plan, not yours. See the Subscription & Billing section of this help center for how the plans compare.
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