Pets grow, weights change and microchip numbers get added later. You can update your pet's details at any time — here's how.
Step-by-step
- Go to Home and open the List tab.
- Tap the ⋮ icon on your pet's card.
- Tap Edit profile.
- Change whatever you need — the fields are exactly the same as when you added the pet.
- Tap Save Changes.
While the update is saving you'll see a brief loading overlay. When it's done you'll get the confirmation "Your pet's profile has been updated successfully ✅" and you'll be taken back automatically.
Please note: Save Changes stays greyed out until you actually change something — a field edit or a new photo. If you've opened the screen and nothing is tappable yet, that's why.
What to expect
- Names are tidied up automatically. The first letter is capitalised and the rest is lowercased, so "MAX" is saved as "Max" and "JoJo" is saved as "Jojo".
- Changing the Species clears the Breed and Pet colour. Both lists are species-specific, so you'll need to pick them again.
- Your pet's GPS tracker updates itself. If this pet has a tracker connected, the app re-sends the updated details to it in the background. You don't need to do anything, and it never blocks the save.
Details that live elsewhere
Not everything about your pet is on this form:
| Detail | Where to enter it |
|---|---|
| Height and Body Length | During GPS tracker setup, not on the Edit Pet screen |
| Vital information (allergies, medical alerts, medications and food) | Its own screen, reached from your pet's QR tag settings |
Both have their own articles below.
Editing a pet shared with you
Family members can only edit a shared pet if the pet's owner has given them permission. Without it, tapping save shows a message titled "Edit access restricted" instead of saving. See the troubleshooting article below.
If the save fails
If something goes wrong you'll see "We couldn't update your pet's profile. Please try again." and your changes are rolled back. Check your internet connection and try again. If it keeps failing, contact Ask A Vet support [CONFIRM: support contact channel or link].
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