The Tracker Plan includes one tracker and Premium includes two. If you want to connect one more, you don't have to sort out billing first — as the account owner, pairing is never blocked. You set the tracker up, then choose how to pay for the extra slot.
What you'll see
When all your slots are in use, the app shows a screen headed Your plan has no tracker slots left:
"Your {plan} includes {one/two} tracker(s), and {it's/they're} already connected. Choose how to connect this one."
You get two options to compare:
- Premium — "{n} tracker slots · everything included". If it works out cheaper than adding slots to your current plan, it's badged BEST VALUE · SAVE {amount}/YR (or /MO if you're billed monthly). The button is Upgrade to Premium.
- Add a slot to your plan — keeps your current plan and adds one more tracker slot. The button is Add new slot.
Cancel takes you back without changing anything.
Reading the price summary
Each option shows what you pay now and what you pay afterwards:
| Line on the screen | What it means |
|---|---|
| Today, prorated (or Starts today / Billed {date}) | The amount charged right now for the rest of this billing period |
| Then from {date} / Then, each month|year | Your ongoing price |
Underneath you'll see either "Replaces your current {price} plan." (Premium) or "Added to your current {price} plan." (extra slot), along with "Cancel anytime in Settings." and "All prices in {currency code}."
Tip: If prices can't be loaded at that moment, the screen switches to a number-free version headed Add another tracker: "Adding another tracker adds a recurring charge to your plan. You'll see the exact amount before anything is charged." Tap Continue and you'll still see the exact figure before you pay.
If you're a family member, not the account owner
Family members can't add a paid slot to someone else's plan, so this is the one case where the tracker can't be set up on the spot. You'll see: "Adding this tracker requires a new paid slot. Ask the account owner to confirm." Ask the person who owns the account to add the tracker — or the slot — from their own app.
Checking the slots you already pay for
- Open Settings → Subscriptions.
- Tap Manage plan.
- Under Payment, read "Includes {n} extra tracker slot(s) × {price} / month".
Please note: Keep the app updated. Older versions can't show the slot screen, so you may not be offered the option to buy the slot.
Related articles