Here's a quick tour of the whole app, so you know where everything lives before you go looking for it. Nothing here takes more than a tap or two to reach.
Jump to:
- The five tabs at the bottom
- Starting a conversation
- Inside a pet's profile
- What's in Settings
- Newest additions
The five tabs at the bottom
| Tab | What's there |
|---|---|
| Home | Your pets, under a List tab and a Map tab showing every pet wearing a GPS tracker. Tap the user icon for your profile, or the bell icon for your notifications. |
| Consults | Every conversation you've had with a vet. Tap the filter icon to narrow the list. |
| Ask A Vet | Starts a new conversation — see below. |
| Calendar | Appointments and reminders. |
| Settings | Your account, plan, privacy and support. |
Until you've added an animal, Home shows "No pets added yet" with the prompt "Start by adding your first pet to keep everything in one place".
Starting a conversation
Tapping the Ask A Vet tab opens a sheet headed Create chat / "Start a new conversation" with two options:
- New chat with AI vet
- New chat with a vet
Inside a pet's profile
Open a pet from Home and the features are grouped under three tabs — Details, Health and Safety.
| Tab | Row | What it's for |
|---|---|---|
| Details | Documents | "You're pet's cloud drive" |
| Details | Calendar | "Reminders and appointments" |
| Details | Consults | "All conversations with vets" |
| Details | Training Sounds | "Play sounds on your phone" |
| Details | Pet Page | "Pages for vets and sitters" |
| Health | Health | "Record vital information" |
| Health | Activity & stats | "Activity insights" |
| Safety | Locations | "Trips, stays and sightings" |
| Safety | Clinics | "Nearest clinics for your pet" |
| Safety | QR Tags | |
| Safety | GPS Tracker | |
| Safety | Lost Mode | "Enable pet recovery alerts" |
Please note: tapping Health currently shows a Coming soon notice — that feature isn't available yet.
What's in Settings
In order: Manage QR tags, Family Sharing, Subscriptions, Security, Help, Privacy policy, Terms & Conditions, About us, Delete account, and a Logout button.
Please note: Manage QR tags, Family Sharing and Subscriptions only appear on pet-owner accounts.
Newest additions
The most recent release added Radar Mode, a Separation Anxiety Monitor, a location Timeline with a heat map, trip and stay playback, share-last-location, map style choices (Standard, Satellite and OpenStreetMap), your tracker's QR code doubling as a pet ID tag, a rebuilt pairing flow, a new firmware-update screen, live-tracking durations of 5, 15, 30 and 60 minutes, bark monitoring with a schedule, ambient temperature alerts and walk tracking.
For step-by-step guides to each of these, see the GPS Tracker, QR Tags, Vet Chat, Telehealth and Family Sharing sections of this help center.
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